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eNewsletter help

Signed-up but not getting our eNewsletter?

To help ensure that our eNewsletter is not accidentally treated as spam by your ISP or web-based mail service please follow the simple steps below:

The first step is to add admin@hosponews.co.nz to your address book. All our eNewsletters are sent from this address, by adding it to your address book you will be informing your email system you are expecting emails from HospoNews.

Xtra Web Mail and Yahoo! Mail

First, check if our emails are getting stuck in your Yahoo Bulk or Spam folder.

If our emails are in your spam or bulk folder:

  • Select or open the email.
  • Click the “Not Spam” button.

Then, set up a filter to ensure our emails go directly to your inbox.

  • In your webmail service, click “Options” in the upper right hand corner.
  • Select Filters.
  • Click the “Add” button.
  • Update the “From header:” rule with the following 2 pieces of information: “contains” and “admin@hosponews.co.nz“. (This tells Yahoo to identify our emails based on its from address. )
  • Click the Choose Folder pull down menu and select “inbox”.
  • Click the “Add Filter” button.

Finally, check to see if our email addresses are in your “Blocked Addresses” list.

  • Click “options” in the upper right hand corner.
  • Then click “Block addresses”.
  • If you see admin@hosponews.co.nz on this list, select the email address and click the “Remove Block” button.

Outlook

To add hosponews.co.nz address to your Safe Senders list:

  • On the Tools menu, click “Options”.
  • On the Preferences tab, click “Junk E-mail”.
  • On the Safe Senders tab, click “Add”.
  • In the Add address, put @hosponews.co.nz
  • Click OK.

Alternatively, if one of our emails is in your inbox or Spam/Junk-Email folder:

  • Select or open the email.
  • On the Actions menu, click “Junk E-mail”.
  • Then select “Add senders domain to safe senders list” or “Add sender to safe senders list”.

Note that if you are using Outlook in a workplace, it’s likely that there is spam filtering occurring at the network level. Talk to your network administrator about adding hosponews.co.nz to your organisation’s email whitelist.

Hotmail

To add our email address to your Safe List:

  • Open your mailbox and click “Options” (upper right hand corner).
  • Under the the “Junk E-Mail ” heading click “Safe and blocked senders”.
  • Click “Safe senders”.
  • Enter hosponews.co.nz into the dialog box titled “Sender or domain to mark as safe”.
  • Then click the “Add to list” button.

If our emails currently appear in your Junk Email Folder.

  • Open the email and click the “Mark as safe” link.

Finally, check to see if our email address is in your Blocked Senders list.

  • Open your mailbox and click “Options” (upper right hand corner).
  • Under the the “Junk E-Mail ” heading click “Safe and blocked senders”.
  • Click “Blocked senders”.
  • If you see admin@hosponews.co.nz on the list of blocked senders, select the email address and click the “Remove from list” button.

Gmail

First, add our email addresses to your to your Gmail Contacts List:

  • Click Contacts along the left side of any Gmail page.
  • Click Create Contact.
  • Copy and paste our email address, admin@hosponews.co.nz into the primary email address dialog box.
  • Click Save.

If any of our emails currently appear in your Spam folder.

  • Click Spam along the left side of any Gmail page.
  • Select the checkbox next to our email.
  • Click the “Not Spam” button at the top.